Shipping policy
Last Updated: Oct 30, 2025
At Moda Body Shop, we are committed to delivering a seamless and reliable shopping experience. This Shipping and Delivery Policy explain how and when your order will be delivered across Kuwait.
1. Local Delivery (Kuwait)
Delivery Options and Fees
| Service Type | Delivery Time | Delivery Fee |
|---|---|---|
| Express Delivery | Within 2 hours | 2 KWD |
| Same Day Delivery | Same day | 1.5 KWD |
| Next Day Delivery | Next day | 1.5 KWD |
Service Details
- Delivery available across all governorates in Kuwait.
- Orders are processed and dispatched during our ecommerce operating hours: 10:00 AM to 10:00 PM.
- Real-time tracking and delivery updates will be provided via WhatsApp or SMS once the order is dispatched.
Courier Partners
- Armada Delivery
- Porter Express
2. Order Tracking
Tracking details will be shared via WhatsApp or SMS after your order has been dispatched. You can also contact our support team for status updates at any time.
3. Delivery Failures and Redelivery
If a delivery attempt fails due to incorrect address or customer unavailability, the order will be returned to us. A redelivery fee may apply depending on the situation.
4. Delivery Fee Refund Policy
Delivery fees are non-refundable once the order has been processed and handed to the courier.
5. Policy Updates
We may update this policy at any time. Changes will be posted on our website and take effect immediately upon posting.
7. Contact Us
For questions or support, please contact us at:
Email: crm@modabodyshop.com
Phone/WhatsApp: +965 90909980
Address: Tunisia St, Hawally, 30007, KW
Available 10:00 AM - 10:00 PM, 7 days a week.
